The 14 Modules of Cisco

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Module 1 - Information Technology Basics
1.1 - Getting Started in IT
1.2 – Windows Desktop Environment
1.3 – Basic Features of Windows
1.4 – Overview of Software Applications
1.5 – Math for a Digital Age
1.6 – Laboratory Safety and Tools

Module 2 - How Computers Work
2.1 – System Overview
2.2 – The Boot Process
2.3 – Hardware Components
2.4 – Memory Components
2.5 – Display Components
2.6 – Connector Components
2.7 – Storage Components
2.8 – Network Components
2.9 – System Resources
2.10 – Portable Devices

Module 3 - Assembling a Computer
3.1 – Overview of the Assembly Process and Safety Issues
3.2 – Creating a Computer Inventory
3.3 – The Computer Case and Power Supply
3.4 – Preparing the Motherboard for Installation
3.5 – Installing the Motherboard
3.6 – Installing the Floppy Drive, Hard Drive, CD-ROM, and DVD
3.7 – Video Card Installation
3.8 – Final Steps
3.9 - Booting the System for the First Time


Module 4 - Operating System Fundamentals
4.1 – The Operating System
4.2 – Disk Operating System (DOS)
4.3 – Memory Management


Module 5 - Windows 9x Operating Systems
5.1 – The Windows 9x File Structure and File Management System
5.2 – Windows Management with Control Panel
5.3 – System Tools
5.4 – Preparing a Hard Drive for OS Installation
5.5 – Installing Windows 9x
5.6 – Troubleshooting the Installation Process

Module 6 - Windows NT/2000 Operating Systems
6.1 – Windows 9x Contrasts
6.2 – System Tools
6.3 – Overview of the Installation Process
6.4 – Installing the Windows 2000 OS
6.5 – Special Installations
Module 07 – Windows XP Operating System
7.1 Windows XP Versions
7.2 Overview of the Installation Process
7.3 Installing the Windows XP OS
7.4 Special Installations
7.5 Windows XP and Windows NT/2000/ME/9x contrasts

Module 8 - Multimedia Capabilities
8.1 – Introduction to Multimedia
8.2 – Upgrading Video with Video Acceleration Board
8.3 – Adding Audio Capabilities with a Sound Card
8.4 - Overview of CD-RW and DVD
8.5 – Digitizing Video

Module 9 - Advanced Hardware Fundamentals for Servers
9.1 – Network Server Overview
9.2 – Hardware Based Raid Configuration
9.3 – Configuring External Peripherals
9.4 – Adding Hardware to a Server
9.5 – Upgrading Server Components

Module 10 - Networking Fundamentals
10.1 – Introduction to PC Networking
10.2 – Types of Networks
10.3 – Adding a Network Interface Card (NIC)
10.4 – Physical Components of a Network
10.5 – LAN Architectures
10.6 – Networking Protocols and the OSI Model
10.7 – TCP/IP Utilities
10.8 – Connecting to the Internet
Module 11 - Printers and Printing
11.1 - Understanding Printers and Printing
11.2 – Buying a Printer
11.3 - Connecting a Printer
11.4 – Sharing a Printer
11.5 – Managing a Printer
11.6 – Dealing with Paper Problems

Module 12 - Preventive Maintenance and Upgrading
12.1 – Preventive Maintenance and the Technician
12.2 – Preventive Maintenance and Electrostatic Discharge (ESD)
12.3 – Preventive Maintenance for Computer Peripherals
12.4 – Preventive Maintenance for Computer Software

Module 13 - Troubleshooting PC Hardware
13.1 – Troubleshooting Basics
13.2 – Troubleshooting the Hardware Box
13.3 – Troubleshooting Peripheral Devices

Module 14 - Troubleshooting Software
14.1 – Role of the End User
14.2 – DOS Troubleshooting Issues
14.3 – Common Windows Operating System Problems
14.4 – Windows 9x Troubleshooting Problems
14.5 – Using System Tools & System Editors to Troubleshoot Windows 9x and 2000

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